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FAQs

  • What does Layflat.com AG do?

  • What is LayFlat bookbinding technology?

  • What makes LayFlat bookbinding technology special?

  • What is the difference between LayFlat binding and other types of binding?

  • What is the difference between Layflat.com AG’s LF and VS Series?

  • What are the products offered under “Further Equipment”?

  • Where should LayFlat binding be used?

  • How can I contact Layflat.com AG to make an enquiry?

  • How can I place an order for a Layflat.com AG machine?

  • How can I cancel an order from LayFlat?

  • How long will it take for my order to get delivered?

  • From where is my order coming? Can I track my order?

  • Are there additional charges on delivery and installation of the product or Training?

  • Can I return my machine? What is LayFlat’s return policy — Upgrade or Buy back?

  • How can I get customer support from LayFlat in case of any issue?

  • Does LayFlat provide warranty/guarantee on their products?

  • What are the payment options accepted by Layflat.com AG?

  • Can I get a discount on bulk orders?

  • What does it mean to partner with Layflat.com AG?

  • How can I partner with Layflat.com AG?

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What does Layflat.com AG do?

Layflat.com AG manufactures machines which use innovative technology solutions used in photobook binding. Our machines fall under two main categories — Binding and Further Equipment.

What is LayFlat bookbinding technology?

Layflat bookbinding technology is the most advanced form of bookbinding used today. There are two types of layflat binding — Classic layflat binding and V-shape layflat binding. Classic layflat binding is suitable for one-sided printed sheets where the reverse sides of each page are glued to the next, creating a seamless uninterrupted display when the book is opened. V-shape layflat binding is our patented technology designed for double-sided printed sheets. When double-sided printed books are opened, they have a curvy butterfly-like appearance which blocks the display of content around the centre i.e. the page gutter. V-shape layflat binding technology forms a V-shape binding in the spine of the book which solves this problem and gives a seamless layflat appearance when the book is opened.

What makes LayFlat bookbinding technology special?

By using layflat bookbinding technology, photobooks can have a completely flat and continuous display when they open rather than an interrupted display around the centre due to the page gutter.

What is the difference between LayFlat binding and other types of binding?

The most common type of binding is perfect binding. It works by applying an adhesive to the spine of gathered pages. However, perfectly bound books cannot be fully opened and there is loss of visual content around the gutter of the two-page spread. Unlike perfectly bound books, layflat bound books can fully open as well as display a continuous and seamless display without any content getting blocked due to the page gutter.

What is the difference between Layflat.com AG’s LF and VS Series?

Under Layflat.com AG’s “Binding Equipment” category, there are two main series — LF Series and VS Series. LF Series is suitable for simplex or single-sided printed sheets as it carries out Classic layflat binding. VS Series is suitable for duplex or double-sided printed sheets as it carries out the patented V-shape layflat binding.

What are the products offered under “Further Equipment”?

Products offered under Further Equipment are used in the pre-binding and post-binding processes to further enhance the photobook appearance. We offer further equipment for coating, curing, and laminating.

Where should LayFlat binding be used?

Layflat binding technology can be used for a variety of books such as corporate publications, art books, and cookbooks. Classic layflat binding should be used for simplex or single-sided sheets while V-shape layflat binding should be used for duplex or double-sided sheets.

How can I contact Layflat.com AG to make an enquiry?

To contact Layflat.com AG, you can click on the “Contact Us” tab on the right hand side of our homepage.

How can I place an order for a Layflat.com AG machine?

Go to the product page of the Layflat machine you wish to purchase and click on the “Enquire Now” tab on the right hand side of the page. Select the product that you want along with the other details and submit.

How can I cancel an order from LayFlat?

How long will it take for my order to get delivered?

In general, our Channel Partners have an overview of their stock and shipments. Please do contact your local distributor

From where is my order coming? Can I track my order?

Are there additional charges on delivery and installation of the product or Training?

Can I return my machine? What is LayFlat’s return policy — Upgrade or Buy back?

How can I get customer support from LayFlat in case of any issue?

Layflat.com AG’s local channel Partner will take care.

Does LayFlat provide warranty/guarantee on their products?

The guarantee period for all products is limited to 1 year after start of the guarantee, please do contact your local distributor.

What are the payment options accepted by Layflat.com AG?

End user will not been supported only via channel partners

Can I get a discount on bulk orders?

Please contact your local Channel Partner

What does it mean to partner with Layflat.com AG?

Partnering with Layflat.com AG in effect means that you become part of our robust distribution network for Layflat.com AG’s products across the world. It helps us to expand our global reach by making it easier for customers around the world to access Layflat.com AG’s bookbinding equipment.

How can I partner with Layflat.com AG?

If you wish to partner with Layflat.com AG, you can submit the required details under the “Partner with us!” section on our homepage.